Книга Getting started in process management

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Getting started in process management
 
Книги Бизнес книги
Автор: 
MartinTate
Год издания: 2001
Формат: pdf
Издат.: 
John Wiley & Sons, Inc.
Страниц: 271
Размер: 1.2 Мб
ISBN: ISBN 0-471-13503-8
Язык: Английский
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Getting started in process management
This book is organized in the order of the steps you’ll use to manage your project. Fortunately projects are mostly linear—they have a beginning, a middle, and an end—so a book, which is also linear, lends itself well to walking you through the steps you’ll need to create great projects. ✔ Chapter 1. The Basics. Learn the basic characteristics of a project and how projects differ from the normal way that work gets done. Discover why you should be using the new approach to project management instead of the old approach. Explore the types of people who typically work on projects and what the role of each should be. Finally, learn the four phases of any project and what’s required in each phase if you’re going to create a successful project. ✔ Chapter 2. Initiating a Project. Discover what each section of the charter, the document that starts or initiates a project, should contain. Learn how to complete a charter. Set up an issues list and a lessons-learned list, in preparation for the next project phase, and assemble your project team. ✔ Chapter 3. Leading the Project Team. Projects are done through people and part of the role of the project leader is leading the team. Learn the key principles for leading teams and why team participation in the project management process is so important. Then walk through the five stages of team development to discover how to create a high performing team. Finally, assess your own skills as a project leader. ✔ Chapter 4. Kicking Off the Project. The kick-off meeting is when the team is assembled for the first time and they’re introduced to the project. It sets the tone for the rest of the project. Learn how to conduct a kick-off meeting the right way. Walk through a sample agenda of what to do and how to do it. ✔ Chapter 5. Planning the Scope. The scope defines what will be done by the project. Planning the scope sets the stage for INTRODUCTION 2 TEAMFLY everything else that happens in the project, so it’s important to do it right. Discover how to set an appropriate target for your project. Learn how to recognize the different types of customers and to define the customer’s need appropriately. ✔ Chapter 6. Organizing the Project. Learn the right way to break a project down into manageable pieces and how to organize those pieces into chunks of work that can be assigned to someone on the team. Explore the composition of the team to make sure you’ve included the right people and learn what is required to effectively empower a team. ✔ Chapter 7. Assessing Risk. Problems occur in every project. The key to keeping chaos at bay is preventing as many of the problems from occurring as possible. As we review the risk assessment process we’ll answer a number of questions: Who should be invited to the risk assessment meeting? What’s the best way to identify risks? How can the risks be analyzed after they have been identified? How can the risks be avoided, if possible? ✔ Chapter 8. Developing a Schedule. Every project needs a schedule; most projects need two types of schedules: one that depicts the big picture of the project, which is used to communicate the schedule to people outside the team, and one that helps the team manage the deadlines for the project. Walk through the steps of creating both types of schedules. Learn what to do if you can’t meet your deadlines. ✔ Chapter 9. Developing a Budget. All projects consume resources and most cost money. However, not all projects require a project budget, although all projects ought to create one. Learn how to estimate costs and create a spending estimate to include in your project plan. ✔ Chapter 10. Assembling the Plan. After you’ve worked through the steps of planning, you’re ready to assemble the project plan document and get it approved. Learn what should be in a project plan and how to write the executive summary. Include a process for how you’ll manage changes to the plan after it’s been approved. ✔ Chapter 11. Team-Based Tools. In addition to the project management tools that have been covered thus far, you’ll need a few decision-making tools to help you get through the rest of the project. Learn how to effectively brainstorm, organize, analyze, and then make decisions on ideas or issues generated by the team. ✔ Chapter 12. Executing the Plan. After the plan is approved, it’s time to get to work. However, as you complete the work, it’s important to continually monitor the progress of the project to make sure it stays on track. You’ll also need to continually assess the environment to determine if any new risks have popped up that weren’t anticipated in the risk assessment. ✔ Chapter 13. Closing Out the Project. You’re almost there. You’ve finished the work and you’re ready to disband. But wait! You still need to evaluate the customer’s satisfaction, summarize the lessons that were learned throughout the course of the project, and assemble a close-out report. Then, it’s time to celebrate. Congratulations. You’re done! ✔ Chapter 14. Summing Up. Review the key elements of effective team participation and the seven keys to success for any project. Project management is a process, like a journey down the yellow brick road. We’ll walk through the steps of project management together, discovering new territory, melting any fears and solving problems you’ve experienced in the past, revisiting old haunts, and, finally, making it to the emerald city of greater project success. Project management isn’t just for project managers anymore. If you’re not a project manager, but you’re aspiring to be one or you’re working on a project team and want to do a better job, this book is for you.
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